/* ==========================================================================
   WIDGET DE TRIAGEM — Flavia Monteiro Advocacia
   Reaproveita a identidade do site (navy/gold/off-white, Inter + Playfair).
   Prefixo .fm-triagem para não colidir com styles.css.
   ========================================================================== */

.fm-triagem {
  --fm-navy: #5C1A2B;
  --fm-gold: #C9A961;
  --fm-offwhite: #F7F2E8;
  --fm-graphite: #2A2020;
  --fm-muted: #8A7F7F;
  --fm-line: rgba(92, 26, 43, 0.12);
  --fm-wa: #25d366;
  --fm-radius: 14px;
  --fm-shadow: 0 24px 70px rgba(92, 26, 43, 0.22);
  font-family: "Inter", Arial, sans-serif;
  color: var(--fm-graphite);
}

.fm-triagem *,
.fm-triagem *::before,
.fm-triagem *::after {
  box-sizing: border-box;
}

/* ---- Mini-chat (sempre visível no canto inferior direito) ---- */
.fm-mini {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 99998;
  width: 280px;
  border-radius: 16px;
  overflow: visible;
  background: rgba(255, 255, 255, 0.82);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  box-shadow: 0 18px 50px rgba(92, 26, 43, 0.22);
  font-family: "Inter", Arial, sans-serif;
  transition: transform 0.3s ease, box-shadow 0.2s ease, width 0.3s ease, border-radius 0.3s ease;
  animation: fm-mini-in 0.5s ease;
}

@keyframes fm-mini-in {
  from { opacity: 0; transform: translateY(20px); }
  to { opacity: 1; transform: translateY(0); }
}

.fm-mini-body {
  cursor: pointer;
  border-radius: 16px;
  overflow: hidden;
  transition: transform 0.2s ease;
}

.fm-mini-body:hover {
  transform: translateY(-3px);
}

/* Botão X do mini-chat (minimiza) */
.fm-mini-close {
  position: absolute;
  top: -10px;
  right: -10px;
  z-index: 1;
  display: none;
  width: 26px;
  height: 26px;
  padding: 0;
  border: 2px solid var(--fm-offwhite);
  border-radius: 50%;
  background: var(--fm-navy);
  color: var(--fm-offwhite);
  font-size: 16px;
  font-weight: 700;
  line-height: 1;
  cursor: pointer;
  box-shadow: 0 4px 12px rgba(92, 26, 43, 0.3);
  transition: background 0.2s ease, transform 0.2s ease;
}

.fm-mini-close:hover {
  background: #1a3050;
  transform: scale(1.1);
}

/* Mostra o X só no mobile (no desktop o mini-chat é pequeno o suficiente) */
@media (max-width: 640px) {
  .fm-mini-close {
    display: block;
  }
}

/* Estado colapsado: mini-chat vira um ícone circular com bolinha verde */
.fm-mini-collapsed {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: var(--fm-gold);
  box-shadow: 0 16px 34px rgba(198, 161, 91, 0.45);
  cursor: pointer;
  animation: fm-mini-pulse 2.4s ease-in-out infinite;
}

@keyframes fm-mini-pulse {
  0%, 100% { transform: scale(1); }
  50% { transform: scale(1.08); }
}

.fm-mini-collapsed .fm-mini-close {
  display: none;
}

.fm-mini-collapsed .fm-mini-body {
  display: grid;
  place-items: center;
  width: 100%;
  height: 100%;
  border-radius: 50%;
  position: relative;
}

/* Ícone de chat dentro do botão colapsado */
.fm-mini-collapsed .fm-mini-body::before {
  content: "";
  position: absolute;
  inset: 0;
  background: url("data:image/svg+xml;utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%230b1f3a' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M21 11.5a8.38 8.38 0 0 1-.9 3.8 8.5 8.5 0 0 1-7.6 4.7 8.38 8.38 0 0 1-3.8-.9L3 21l1.9-5.7a8.38 8.38 0 0 1-.9-3.8 8.5 8.5 0 0 1 4.7-7.6 8.38 8.38 0 0 1 3.8-.9h.5a8.48 8.48 0 0 1 8 8v.5z'/%3E%3C/svg%3E") center / 26px no-repeat;
}

/* Esconde o conteúdo interno quando colapsado */
.fm-mini-collapsed .fm-mini-head,
.fm-mini-collapsed .fm-mini-input {
  display: none;
}

/* Bolinha verde "online" sobre o ícone colapsado */
.fm-mini-collapsed .fm-mini-body::after {
  content: "";
  position: absolute;
  top: 2px;
  right: 2px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: #4ade80;
  border: 2px solid #ffffff;
  box-shadow: 0 0 0 0 rgba(74, 222, 128, 0.7);
  animation: fm-dot-pulse 2s infinite;
}

/* Click no ícone colapsado re-expande o mini-chat */
.fm-mini-collapsed .fm-mini-body {
  cursor: pointer;
}

.fm-mini:focus-visible {
  outline: 2px solid var(--fm-gold);
  outline-offset: 3px;
}

/* Esconde o mini-chat quando o painel completo está aberto. */
.fm-mini-hidden {
  display: none !important;
}

/* Cabeçalho do mini-chat: "Online" + bolinha verde + título */
.fm-mini-head {
  display: flex;
  flex-direction: column;
  gap: 4px;
  padding: 14px 16px 10px;
  background: var(--fm-navy);
  color: var(--fm-offwhite);
}

.fm-mini-online {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: #4ade80;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.fm-mini-dot {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #4ade80;
  box-shadow: 0 0 0 0 rgba(74, 222, 128, 0.7);
  animation: fm-dot-pulse 2s infinite;
}

@keyframes fm-dot-pulse {
  0% { box-shadow: 0 0 0 0 rgba(74, 222, 128, 0.6); }
  70% { box-shadow: 0 0 0 8px rgba(74, 222, 128, 0); }
  100% { box-shadow: 0 0 0 0 rgba(74, 222, 128, 0); }
}

.fm-mini-title {
  font-family: "Playfair Display", Georgia, serif;
  font-size: 0.96rem;
  font-weight: 700;
  color: var(--fm-offwhite);
}

/* Área de input fake (mostra que dá pra digitar) */
.fm-mini-input {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 14px;
  background: rgba(245, 241, 232, 0.85);
}

.fm-mini-input input {
  flex: 1;
  padding: 10px 12px;
  border: 1.5px solid rgba(92, 26, 43, 0.12);
  border-radius: 10px;
  background: #ffffff;
  color: var(--fm-graphite);
  font-family: "Inter", Arial, sans-serif;
  font-size: 0.84rem;
  cursor: pointer;
}

.fm-mini-input svg {
  flex: 0 0 auto;
  width: 22px;
  height: 22px;
  fill: none;
  stroke: var(--fm-gold);
  stroke-width: 2;
  stroke-linecap: round;
  stroke-linejoin: round;
}

/* Trava o scroll do body quando o chat está aberto (mobile). */
body.fm-body-lock {
  overflow: hidden;
}

/* O botão do hero agora usa .btn-gold nativo do site — sem override needed. */

.fm-launcher[aria-expanded="true"] {
  display: none;
}

/* ---- Painel do chat ---- */
.fm-panel {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 99999;
  display: flex;
  flex-direction: column;
  width: 400px;
  max-width: calc(100vw - 32px);
  height: min(620px, calc(100vh - 44px));
  overflow: hidden;
  border-radius: 18px;
  background: var(--fm-offwhite);
  box-shadow: var(--fm-shadow);
  transform: translateY(20px) scale(0.97);
  opacity: 0;
  pointer-events: none;
  transition: transform 0.22s ease, opacity 0.22s ease;
}

.fm-panel.fm-open {
  transform: translateY(0) scale(1);
  opacity: 1;
  pointer-events: auto;
}

/* Cabeçalho */
.fm-head {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 16px 18px;
  background: var(--fm-navy);
  color: var(--fm-offwhite);
}

.fm-head-avatar {
  display: grid;
  place-items: center;
  width: 40px;
  height: 40px;
  flex: 0 0 40px;
  border: 1.5px solid rgba(198, 161, 91, 0.7);
  border-radius: 50%;
  background: rgba(198, 161, 91, 0.12);
  color: var(--fm-gold);
  font-family: "Playfair Display", Georgia, serif;
  font-weight: 700;
}

.fm-head-titles {
  flex: 1;
  min-width: 0;
}

.fm-head-titles strong {
  display: block;
  font-family: "Playfair Display", Georgia, serif;
  font-size: 1.02rem;
  line-height: 1.1;
}

.fm-head-titles span {
  display: block;
  margin-top: 2px;
  color: rgba(238, 232, 220, 0.72);
  font-size: 0.74rem;
  line-height: 1.2;
}

.fm-head-status {
  display: inline-flex !important;
  align-items: center;
  gap: 6px;
  color: #4ade80 !important;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.fm-head-dot {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #4ade80;
  box-shadow: 0 0 0 0 rgba(74, 222, 128, 0.7);
  animation: fm-dot-pulse 2s infinite;
}

/* Botão fechar do painel — reescrito para ficar alinhado e bonito */
.fm-close {
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  flex: 0 0 36px;
  padding: 0;
  border: 1.5px solid rgba(198, 161, 91, 0.4);
  border-radius: 50%;
  background: rgba(198, 161, 91, 0.1);
  color: var(--fm-offwhite);
  cursor: pointer;
  transition: background 0.2s ease, border-color 0.2s ease, transform 0.2s ease;
}

.fm-close svg {
  width: 14px;
  height: 14px;
  display: block;
}

.fm-close:hover,
.fm-close:focus-visible {
  background: rgba(198, 161, 91, 0.25);
  border-color: var(--fm-gold);
  transform: rotate(90deg);
  outline: none;
}

/* Disclaimer de isenção (OAB) */
.fm-disclaimer {
  padding: 9px 18px;
  background: rgba(198, 161, 91, 0.16);
  border-bottom: 1px solid rgba(198, 161, 91, 0.3);
  color: var(--fm-navy);
  font-size: 0.72rem;
  line-height: 1.4;
}

.fm-disclaimer strong {
  color: var(--fm-navy);
}

/* Corpo das mensagens (scrollável) */
.fm-body {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 18px;
  background: linear-gradient(180deg, #f3eee4, #ece4d8);
  scroll-behavior: smooth;
}

.fm-msg {
  max-width: 84%;
  margin-bottom: 12px;
  padding: 11px 14px;
  border-radius: 14px;
  font-size: 0.92rem;
  line-height: 1.5;
  animation: fm-fade 0.28s ease;
}

@keyframes fm-fade {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}

.fm-msg-bot {
  margin-right: auto;
  border-bottom-left-radius: 4px;
  background: #ffffff;
  color: var(--fm-graphite);
  box-shadow: 0 4px 14px rgba(92, 26, 43, 0.06);
}

.fm-msg-user {
  margin-left: auto;
  border-bottom-right-radius: 4px;
  background: var(--fm-navy);
  color: var(--fm-offwhite);
}

.fm-msg strong {
  color: var(--fm-gold);
}

.fm-msg-user strong {
  color: var(--fm-gold);
}

/* Indicador de digitação */
.fm-typing {
  display: inline-flex;
  gap: 4px;
  align-items: center;
}

.fm-typing span {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--fm-muted);
  opacity: 0.5;
  animation: fm-bounce 1.2s infinite ease-in-out;
}

.fm-typing span:nth-child(2) { animation-delay: 0.15s; }
.fm-typing span:nth-child(3) { animation-delay: 0.3s; }

@keyframes fm-bounce {
  0%, 60%, 100% { transform: translateY(0); opacity: 0.4; }
  30% { transform: translateY(-5px); opacity: 1; }
}

/* Bloco interativo (entra junto com a mensagem-bot) */
.fm-block {
  max-width: 90%;
  margin: 0 0 18px auto;
  display: grid;
  gap: 9px;
}

/* Chips de opções */
.fm-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.fm-chip {
  padding: 9px 15px;
  border: 1.5px solid rgba(92, 26, 43, 0.2);
  border-radius: 999px;
  background: #ffffff;
  color: var(--fm-navy);
  font-family: "Inter", Arial, sans-serif;
  font-size: 0.86rem;
  font-weight: 600;
  cursor: pointer;
  transition: border-color 0.18s ease, background 0.18s ease, transform 0.18s ease;
}

.fm-chip:hover,
.fm-chip:focus-visible {
  border-color: var(--fm-gold);
  background: rgba(198, 161, 91, 0.1);
  transform: translateY(-1px);
  outline: none;
}

/* Campos de entrada */
.fm-field {
  display: grid;
  gap: 6px;
}

.fm-field textarea,
.fm-field input {
  width: 100%;
  padding: 12px 14px;
  border: 1.5px solid rgba(92, 26, 43, 0.2);
  border-radius: 12px;
  background: #ffffff;
  color: var(--fm-graphite);
  font-family: "Inter", Arial, sans-serif;
  font-size: 0.92rem;
  line-height: 1.45;
  resize: vertical;
}

.fm-field textarea {
  min-height: 92px;
}

.fm-field textarea:focus,
.fm-field input:focus {
  border-color: var(--fm-gold);
  outline: none;
  box-shadow: 0 0 0 3px rgba(198, 161, 91, 0.18);
}

.fm-hint {
  color: var(--fm-muted);
  font-size: 0.76rem;
}

/* Texto de consentimento informativo (sem checkbox) */
.fm-consent-info {
  margin: 6px 0 2px;
  padding: 14px 16px;
  border-left: 4px solid var(--fm-gold);
  border-radius: 8px;
  background: rgba(198, 161, 91, 0.14);
  color: var(--fm-navy);
  font-size: 0.92rem;
  font-weight: 600;
  line-height: 1.5;
}

/* Botões de ação */
.fm-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.fm-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 44px;
  padding: 11px 18px;
  border: 1.5px solid transparent;
  border-radius: 999px;
  font-family: "Inter", Arial, sans-serif;
  font-size: 0.9rem;
  font-weight: 700;
  line-height: 1.1;
  cursor: pointer;
  transition: transform 0.18s ease, background 0.18s ease, border-color 0.18s ease;
}

.fm-btn:hover,
.fm-btn:focus-visible {
  transform: translateY(-2px);
  outline: none;
}

.fm-btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
  transform: none;
}

.fm-btn-primary {
  background: var(--fm-gold);
  color: var(--fm-navy);
  box-shadow: 0 10px 24px rgba(198, 161, 91, 0.26);
}

.fm-btn-outline {
  border-color: rgba(92, 26, 43, 0.22);
  background: transparent;
  color: var(--fm-navy);
}

.fm-btn-outline:hover,
.fm-btn-outline:focus-visible {
  border-color: var(--fm-gold);
  background: rgba(198, 161, 91, 0.08);
}

/* Botão grande do WhatsApp (CTA final) */
.fm-btn-wa {
  width: 100%;
  background: var(--fm-wa);
  color: #ffffff;
  box-shadow: 0 12px 28px rgba(16, 85, 52, 0.32);
}

.fm-btn-wa svg {
  width: 19px;
  height: 19px;
  fill: currentColor;
}

/* Caixa de horários (agenda) */
.fm-slots {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-top: 4px;
}

.fm-slot {
  padding: 10px 8px;
  border: 1.5px solid rgba(92, 26, 43, 0.18);
  border-radius: 10px;
  background: #ffffff;
  text-align: center;
  cursor: pointer;
  transition: border-color 0.18s ease, background 0.18s ease, transform 0.18s ease;
}

.fm-slot:hover,
.fm-slot:focus-visible {
  border-color: var(--fm-gold);
  background: rgba(198, 161, 91, 0.1);
  transform: translateY(-1px);
  outline: none;
}

.fm-slot small {
  display: block;
  color: var(--fm-muted);
  font-size: 0.7rem;
}

.fm-slot b {
  display: block;
  color: var(--fm-navy);
  font-size: 0.9rem;
}

.fm-slots-empty {
  color: var(--fm-muted);
  font-size: 0.84rem;
  font-style: italic;
}

/* Lista do resumo final */
.fm-resumo {
  margin: 0;
  padding: 14px 16px;
  border: 1px solid rgba(198, 161, 91, 0.4);
  border-left: 3px solid var(--fm-gold);
  border-radius: 10px;
  background: #ffffff;
}

.fm-resumo li {
  margin-bottom: 6px;
  font-size: 0.86rem;
  line-height: 1.45;
}

.fm-resumo li:last-child {
  margin-bottom: 0;
}

.fm-resumo b {
  color: var(--fm-navy);
}

/* Rodapé do painel (área fixa de input quando aplicável) */
.fm-foot {
  padding: 12px 16px;
  border-top: 1px solid var(--fm-line);
  background: var(--fm-offwhite);
}

/* Responsivo: full-screen no mobile/tablet estreito.
   Breakpoint ampliado para 640px — cobre celulares grandes em landscape
   e tablets em portrait, onde o painel de 400px não cabe bem.
   IMPORTANTE: usamos top:0 + bottom:0 (sem height:100vh) para evitar o
   bug clássico do 100vh no Chrome mobile, onde 100vh inclui a área atrás
   da barra de endereço e empurra o cabeçalho do chat para fora da tela. */
@media (max-width: 640px) {
  .fm-panel {
    top: 0;
    right: 0;
    bottom: 0;
    left: 0;
    width: 100%;
    max-width: 100%;
    height: auto;
    max-height: none;
    border-radius: 0;
  }

  /* Cabeçalho maior e com área de toque ampla no mobile. */
  .fm-head {
    padding: 14px 16px;
    gap: 10px;
  }

  .fm-head-avatar {
    width: 36px;
    height: 36px;
    flex: 0 0 36px;
    font-size: 0.82rem;
  }

  .fm-head-titles strong {
    font-size: 0.98rem;
  }

  .fm-head-titles span {
    font-size: 0.72rem;
  }

  /* Botão fechar: target de toque amplo (44px) e bem visível. */
  .fm-close {
    width: 44px;
    height: 44px;
    flex: 0 0 44px;
    border-width: 1.5px;
    background: rgba(238, 232, 220, 0.08);
  }

  /* Disclaimer compacto. */
  .fm-disclaimer {
    padding: 8px 16px;
    font-size: 0.68rem;
  }

  /* Corpo com padding ajustado. */
  .fm-body {
    padding: 14px 16px;
  }

  .fm-msg {
    max-width: 88%;
    font-size: 0.88rem;
    padding: 10px 13px;
  }

  /* Blocos interativos ocupam toda a largura no mobile. */
  .fm-block {
    max-width: 100%;
  }

  /* Chips: um por linha ou dois por linha no mobile estreito. */
  .fm-chips {
    gap: 7px;
  }

  .fm-chip {
    padding: 11px 14px;
    font-size: 0.84rem;
  }

  /* Campos de entrada com área de toque confortável. */
  .fm-field textarea,
  .fm-field input {
    padding: 13px 14px;
    font-size: 16px; /* 16px evita auto-zoom do iOS ao focar input */
  }

  .fm-field textarea {
    min-height: 80px;
  }

  /* Botões de ação: largura total no mobile. */
  .fm-actions {
    gap: 8px;
  }

  .fm-btn {
    flex: 1 1 auto;
    min-height: 48px;
    padding: 12px 16px;
    font-size: 0.88rem;
  }

  /* Slots em coluna única no mobile estreito. */
  .fm-slots {
    grid-template-columns: 1fr 1fr;
    gap: 7px;
  }

  .fm-slot {
    padding: 12px 6px;
  }

  .fm-slot b {
    font-size: 0.86rem;
  }

  .fm-slot small {
    font-size: 0.68rem;
  }

  /* Resumo final compacto. */
  .fm-resumo {
    padding: 12px 14px;
  }

  .fm-resumo li {
    font-size: 0.82rem;
  }

  .fm-mini {
    right: 12px;
    bottom: 12px;
    width: calc(100vw - 24px);
    max-width: 320px;
  }

  .fm-mini-head {
    padding: 12px 14px 8px;
  }

  .fm-mini-online {
    font-size: 0.68rem;
  }

  .fm-mini-title {
    font-size: 0.9rem;
  }

  .fm-mini-input {
    padding: 8px 12px;
  }

  .fm-mini-input input {
    font-size: 16px; /* evita auto-zoom iOS */
  }

  /* Mini-chat colapsado no mobile: ícone redondo */
  .fm-mini-collapsed {
    width: 56px;
    height: 56px;
  }
}

/* Acessibilidade: movimento reduzido */
@media (prefers-reduced-motion: reduce) {
  .fm-triagem *,
  .fm-triagem *::before,
  .fm-triagem *::after {
    animation-duration: 0.01ms !important;
    transition-duration: 0.01ms !important;
  }
}

/* Foco visível por teclado */
.fm-triagem :focus-visible {
  outline: 2px solid var(--fm-gold);
  outline-offset: 2px;
}
